Increased API Latency

Incident Report for Middesk

Resolved

API performance has recovered and we're monitoring for stability

Posted May 26, 2026 - 15:34 PDT

Update

We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed.

Posted May 26, 2026 - 15:17 PDT

Investigating

We're currently observing elevated response times across the Middesk API. Our engineering team is actively investigating the root cause.

Posted May 26, 2026 - 14:19 PDT

This incident affected: APIs (Business Verification, Signal, Entity Management).