Degraded performance of report processing

Incident Report for Middesk

Resolved

This incident has been resolved.

Posted Jan 29, 2021 - 07:43 PST

Update

We've rolled out a change to mitigate the impact of the interruption. We're currently monitoring its effect.

Posted Jan 29, 2021 - 07:20 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 29, 2021 - 07:19 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 29, 2021 - 06:41 PST

Identified

We are currently investigating slow processing due to a third party outage.

Posted Jan 29, 2021 - 06:41 PST

This incident affected: API.