Delays in Business Verification order processing

Incident Report for Middesk

Resolved

This incident has been resolved.

Posted Sep 29, 2026 - 14:57 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 29, 2026 - 12:31 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 29, 2026 - 11:13 PDT

Identified

We are investigating an issue causing delays in Business Verification order processing for a small subset of businesses. Businesses are being accepted through the API and dashboard, and no data has been lost.

Posted Sep 29, 2026 - 10:33 PDT

This incident affected: APIs (Business Verification).